#Opus 1 hold music how to
Read More: 5 Ways to Get Customers to Love Your IVR Menu How to choose the best hold music for your businessįor telephone hold music, simple is best. If you need to convert an audio file, you can use services like G711 or Audacity. The most common file format accepted is WAV. Make sure to check your phone system for any file requirements. ASCAP is one of the regulators of these types of licenses, and more information can be found on their website here.
#Opus 1 hold music mp3 song
Purchasing a music CD or an mp3 song file for standard listening doesn’t give you the right to use it as music on hold.
When sourcing hold music, you also need to be aware of copyright laws. Creating your own hold messaging ensures it will be unique and 100% yours. You may not know Alex Cornell by name, but if you’ve been on a conference call in the past year or two, it’s more than likely you’ve listened to his song. If you have a musical talent on your team, they might even be inspired to write and record a custom song for your business like Alex Cornell of UberConference. Mood Media | Looking for an easy way to add custom voice messages to your hold music? Check out Mood Media for a combination of music and messaging.Melody Loop | All of the music on Melody Loop can be licensed for on hold usage, but they have a set of tunes ideal for this very case.Spectrio | Listen to fully licensed music samples as well as voice samples for a friendly and professional on hold message.You know you need something for callers on hold, but how do you source hold music? Today, there are several online sources you can use that make it easy to browse, license, and download audio files for hold music. Free up agents’ time by offering basic information, like business hours, in a recording.Make a good first impression and show your business’s unique character.Create a sales opportunity by promoting additional services and offers.Increase customer retention on the call.So rather than subject your customers to silence, you’ll want to set up a recording to make the most of that time on hold.Īlong with giving your caller something to listen to, hold music and messaging can: And silence is painful: if the caller is listening to dead air, they are much more likely to hang up.īeing on hold–or putting your customers on hold–isn’t ideal, but it is often unavoidable. More than 80 percent of people are put on hold every time they contact a business.
From conference calls to customer support lines, it’s estimated that the average consumer will spend 43 days of their life on hold.
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